Vacancy - Client Development Manager

Reference: CD 004443
Location: Bristol
Type: Not Selected
Time Commitment: Full time
Specialism: Miscellaneous

City set of Chambers is looking to recruit a Client Development Manager.  The Client Development Manager will have responsibility for the development of a client relationship management framework and the ongoing management and administration of effective client communication and contact to ensure optimum client value and fee generation.

Key Requirements:

1.  Client Contact Management

• In conjunction with the CEO, Group Leaders, Practice Managers and Senior Clerks develop a programme for key client contact within each practice area
• Develop professional knowledge of  key individuals within the target providers of work, including law firms, local authorities and insurance companies
• To create a framework and to set the standard for the regular publishing of newsletters, opinion pieces and other client material so that each practice group may exploit its market contacts
• To exploit the client feedback process to ensure that representative statistics may be given to individual barristers and to practice group heads

2.  Database/Website Management

• To manage, administer and exploit the website so that it meets the needs of clients, reflects the priorities of the practice groups and the values of this set of Chambers generally
• To ensure that the various electronic client databases are flexible, accurate, effective and in line with practice group priorities
• Work with staff and barristers to ensure specific individual CVs are continuously updated with any significant changes, awards or reported cases. 

3.  Seminar/Conference Administration

• Development and administration of the seminar and conferencing program, including proposing seminars, scheduling, response handling and billing. Ensuring that all internal / external events are hosted by a member of the administration team and barristers as necessary
• Working in conjunction with Practice Group Leaders and Practice Managers/Senior Clerks to ensure continuous improvement of the administration of seminars
• Implementation of all ‘outside requirements' for seminar/ conferencing- including food and drink requirements, cleaning and external staff. 

 4.  Marketing Administration

• Create and maintain a database for industry advertising journals by publication and barrister.
• Ensure that entries in professional directories (such as Chambers & Partners and Legal 500) are submitted effectively and that this set of Chambers is placed to exploit relationships with publishers of such directories to ensure maximum exposure
• Liaise with advertising providers to a) amend and update entries at renewal and b) ensure costs remain competitive.
• To ensure all publicity material is produced to the highest standard.

5.  All other duties as reasonably requested by Chief Executive