The HMCTS is embarking on an ambitious programme of reform and one of the first projects established was the Civil Money Claims Project. The Project are keen to talk to Legal Representatives to understand more about the professions experience of the civil procedure, identify pain points and user needs.
The project have asked the Bristol Civil and Family Justice Centre to contact its local court user groups to request volunteers.
Over the next two weeks the project team will conduct research session. Any session would be informal and would involve a few members of our team speaking to you – familiarising you with the project and asking you a few questions about how you interact with both your clients and MOJ/HMCTS with regards to civil money claims. The research can be done remotely if you prefer (via telephone for an hour) or in-person (1-3 hours). All the research is conducted in the strictest of confidence.
How to volunteer
Let the Civil Money Claims Project Team know you’re interested by emailing them at: email@example.com
HMCTS would really value your feedback which will assist us in creating a money claims service that better meets your needs.