Society's News

Corporate Members 2022

3PB Albion Chambers Ashfords Barcan + Kirby Beale & Co Bevan Brittan BLM Burges Salmon Clarke Willmott CMS CMNO DAC Beachcroft The Family Law Practice Foot Anstey (including Enable Law) Freeths Fussell Wright GL Law Guildhall Chambers Irwin Mitchell Solicitors Lyons Davidson Marc White & Co Meade King Osborne Clarke Paragon Costs Solutions Queen Square Chambers Royds Withy King Simmons … more

BLS features in Bristol Post oldest thriving companies in Bristol

Excerpt from the article: How Bristol’s oldest companies are still thriving after more than 100 years in business They include the city’s last-surviving chocolate maker a wine merchant and a tannery. Why do some companies struggle to survive beyond a year while others flourish for hundreds? Although more than 90 per cent of small companies in Britain will survive one … more

BLS Annual Awards Dinner 3rd November 2022

Check out our digital Awards Brochure with a welcome from our C0-Presidents, full details of the award categories and links to our wonderful supporters who make this event possible. We look forward to celebrating the best of the local profession with you on 3rd November! BLS Awards 2022 Digital Brochure Nomination Brochure 2022 Nomination Online Submissions Booking Form 2022

Complaints about Lawyers

The OFT has published research looking at levels of dissatisfaction with the legal profession. Only one in eight (13 per cent) dissatisfied customers goes on to make a formal complaint. The low level of complaints was found to be largely due to uncertainty about how or where to complain and scepticism about whether complaining is worth the effort.

The research also shows that around 460,000, or one in seven, of the three million people using the UK’s legal profession each year are dissatisfied with the service they receive.

The Legal Ombudsman has also posted information about changes to its complaints scheme.  The following changes will be put in place from 1 February 2013.

  • – time limits for accepting a complaint will increase to six years from the date of act/omission, or three years from when the complainant should have known about the complaint. This new limit will be introduced gradually and we will not accept complaints where the act or date of awareness go beyond 6 October 2010.
  • –  financial limits will increase from £30,000 to £50,000.
  • – Accept complaints from prospective customers who could reasonably have expected to receive a service or were unreasonably offered a service they did not want.

From 1 April 2013 all complaints the LeO investigates will incur a £400 case fee, but if a firm follows a reasonable first tier complaints process they may be eligible for the case fee waiver.