Society's News

Notification of Bristol Law Society AGM

Agenda 2021

Corporate Members 2021

3PB Albion Chambers Ashfords Barcan + Kirby Battens Beale & Co BLM Burges Salmon Clarke Willmott CMS CMNO Cooke Painter Ltd Clyde & Co DAC Beachcroft The Family Law Practice Foot Anstey (including Enable Law) Fussell Wright GL Law Guildhall Chambers Irwin Mitchell Solicitors Lyons Davidson Marc White & Co Meade King Osborne Clarke Paragon Costs Solutions Queen Square Chambers … more

No 12, The Meeting Rooms – Conference, Meeting and Mediation Rooms for Hire

Please note that the BLS office is shut to members at present as we continue to work from home during the pandemic.  Bristol Law Society’s suite of conference and meeting rooms including a suite of mediation rooms are conveniently located in the centre between the Waterfront Area and the Old City in a modern building situated on the corner of … more

Complaints about Lawyers

The OFT has published research looking at levels of dissatisfaction with the legal profession. Only one in eight (13 per cent) dissatisfied customers goes on to make a formal complaint. The low level of complaints was found to be largely due to uncertainty about how or where to complain and scepticism about whether complaining is worth the effort.

The research also shows that around 460,000, or one in seven, of the three million people using the UK’s legal profession each year are dissatisfied with the service they receive.

The Legal Ombudsman has also posted information about changes to its complaints scheme.  The following changes will be put in place from 1 February 2013.

  • – time limits for accepting a complaint will increase to six years from the date of act/omission, or three years from when the complainant should have known about the complaint. This new limit will be introduced gradually and we will not accept complaints where the act or date of awareness go beyond 6 October 2010.
  • –  financial limits will increase from £30,000 to £50,000.
  • – Accept complaints from prospective customers who could reasonably have expected to receive a service or were unreasonably offered a service they did not want.

From 1 April 2013 all complaints the LeO investigates will incur a £400 case fee, but if a firm follows a reasonable first tier complaints process they may be eligible for the case fee waiver.