Claims and Inquest Manager – South Western Ambulance Service NHS Foundation Trust
The closing date is 17 September 2023
We are looking for a dynamic and experienced advocate and qualified lawyer to join our Claims and Inquests team.
As a Claims and Inquest Manger with South Western Ambulance Service you will have opportunities to genuinely contribute to patient safety and service improvement through the dissemination of learning from inquests and claims which can ultimately positively impact on patient outcomes.
The candidate will manage a mixed case load of contentious inquests, clinical negligence, personal injury and low value compensation claims on behalf of the Trust.
You will be expected to have a high level of communication skills and an ability to undertake your own advocacy at Coroners Courts
Main duties of the job
Provide specialist advice and guidance on all aspects of claims, inquests, and litigation.
Be the Trust's litigation expert, working with NHS Resolution in the instruction of solicitors, barristers and independent experts.
Provide advocacy, as required, on behalf of the Trust at inquests relating to the organisation.
Prepare and deliver training to staff and managers on processes associated with claims and inquests.
Liaise with the Trust management, clinical leads, Learning and Development teams, and national groups to ensure learning points from claims and inquests are developed into Trust practice and, where relevant, national practice.
To attend relevant and appropriate internal and external meetings to provide learning points from claims and inquests and develop Trust practices.
Develop and prepare qualitative and statistical reports of a very high standard on claims and inquests, including those required for external organisations, the Board of Directors, Quality Committee, Executive Directors Group and other groups, as required.
Support the Head of Claims and Inquests in managing the Trust's claims and inquest function to ensure that employer's liability, public liability, clinical negligence claims and contentious inquests are managed effectively, minimising risk to the Trust.
At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.
We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders.
We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life.
To view the Trust's Mission, Vision, Values and Goals click here
For further information about this role please see attached job description and person specification.