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Claims and Inquest Manager – South Western Ambulance Service NHS Foundation Trust

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The closing date is 17 September 2023

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We are looking for a dynamic and experienced advocate and qualified lawyer to join our Claims and Inquests team.

As a Claims and Inquest Manger with South Western Ambulance Service you will have opportunities to genuinely contribute to patient safety and service improvement through the dissemination of learning from inquests and claims which can ultimately positively impact on patient outcomes.

The candidate will manage a mixed case load of contentious inquests, clinical negligence, personal injury and low value compensation claims on behalf of the Trust.

You will be expected to have a high level of communication skills and an ability to undertake your own advocacy at Coroners Courts

Main duties of the job

Provide specialist advice and guidance on all aspects of claims, inquests, and litigation.

Be the Trust's litigation expert, working with NHS Resolution in the instruction of solicitors, barristers and independent experts.

Provide advocacy, as required, on behalf of the Trust at inquests relating to the organisation.

Prepare and deliver training to staff and managers on processes associated with claims and inquests.

Liaise with the Trust management, clinical leads, Learning and Development teams, and national groups to ensure learning points from claims and inquests are developed into Trust practice and, where relevant, national practice.

To attend relevant and appropriate internal and external meetings to provide learning points from claims and inquests and develop Trust practices.

Develop and prepare qualitative and statistical reports of a very high standard on claims and inquests, including those required for external organisations, the Board of Directors, Quality Committee, Executive Directors Group and other groups, as required.

Support the Head of Claims and Inquests in managing the Trust's claims and inquest function to ensure that employer's liability, public liability, clinical negligence claims and contentious inquests are managed effectively, minimising risk to the Trust.

About us

At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.

We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders.

We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life.

To view the Trust's Mission, Vision, Values and Goals click here

Job responsibilities

For further information about this role please see attached job description and person specification.

JD - Claims and Inquests Manager Band - 8a

Person Specification

Education and Qualifications


  • Qualified Solicitor, Barrister or Chartered Legal Executive entitled to practice in England and Wales
  • Strong Evidence of Continuing Professional Development (including post-graduate training whilst in employment)
  • Valid practicing certificate or equivalent
  • Educated to degree level or equivalent specialist knowledge through experience.


  • Health law qualification
  • Management qualification

Previous Experience


  • Significant experience in a similar or relevant role and/or post-qualification experience working as a solicitor, barrister or legal executive
  • Significant experience of employer's liability and clinical negligence litigation
  • Advocacy experience
  • Experience of inquest management.


  • NHS or local government experience
  • Working knowledge of NHSR requirements
  • Experience of managing and advocacy at inquests

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust


Trust HQ, Eagle Way, Exeter, EX2 7HY

Employer's website (Opens in a new tab)

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