Agentic AI in legal services: adding client value?

Speakers at the most recent SRA Innovate event discussed how agentic AI could reshape legal workflows and improve client experience, but it also creates new risks that must be managed.
An effective agentic AI system can be like an orchestra playing together, observed Olivier Roth, a Policy Manager in the SRA's Innovation Policy team, at last month's SRA Innovate Event in Bristol.
At these free annual events the SRA bring together experts from across lawtech and legal services to share knowledge on the latest technological developments, provide practical insights and create opportunities for discussion and networking across the sector.
Throughout a morning of engaging discussions – that covered topics as varied as AI governance and how AI-assisted coding, often known as vibe coding, can open it up to non-experts – agentic AI was a topic that came up again and again.
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