LSB – Technology and Innovation in Legal Services – survey analysis Nov 2018
The Legal Services Board (LSB), publishes today its latest detailed picture of levels of innovation and use of technology in legal services in England and Wales.
This report looks at the attitudes of legal services providers, sets out the benefits from innovation and considers the perceptions of the main enablers, including the impact of regulation.
- the legal sector makes use of a variety of technologies but the use of services such as Blockchain or predictive analytics are, as yet, rare
- overall levels of service innovation are unchanged since the first wave of the research three years ago
- ABS, newer providers and larger providers have higher levels of service innovation